Just how watertight is your consumer protection when your travel company lets you down?

The scammers tricking travellers out of their money by intercepting social media sites.

The motorhome scammers selling non-existent vehicles to unsuspecting customers.

The music fans stuck with tickets for concerts abroad that were cancelled due to Covid-19.

The travellers left with a bill after insurers wouldn't pay for their medical emergencies.

Who is responsible when passengers’ valuables are stolen from a coach?

It is every holidaymaker’s nightmare – arriving at your hotel only to find it’s closed.

How well do companies respond to events they could not have foreseen or prevented?

The wedding woes of brides-to-be who have lost out thanks to the pandemic.

Why energy bills are leaving customers at their wits’ end.

Will new rules covering parking companies bring them into line?

Are special Covid-19 holiday cleaning services as pristine as they promise?

If you have been the victim of fraud, just how easy is it to get through to your bank?

Gloria pays a visit to the residents of one Kent town that is slowly sliding into the sea.

How insurers are failing to pay out when electric bikes are stolen.

How some bank customers have been frozen out of their accounts.

How married couples hoping for a tax break have received much less than they expected.

How banks are leaving some victims of fraud high and dry, despite new protections.

The companies accused of adding to the grief of those who have recently lost a loved one.

Meet the fed-up pedestrians who want to bring an end to motorists parking on the pavement.

How the scramble for a hot tub has left people hundreds of pounds down.

There’s plenty of consumer advice being handed out at the annual pop up shop.

Angela, Gloria and Julia learn how companies are failing victims of identity fraud.

The team see how thoroughly builder-vetting sites check the traders they list.

The team look into the biggest scam in Britain, with a million victims last year alone.